Work History

ABS                                                                                         Jan 2013Current

Application Development for my own business with studying Mobile App development in Northern Sydney Institute TAFE. Updating IT skills during this period:

  • UML modelling using IBM Rational Rose for Project Management with SDLC concept
  • Agile Methodology and Prototyping
  • Business Analysis Fundamentals
  • Insights for Business Analysis
  • SQL Power Architect and MS Visio
  • Java Mobile App development
  • C# with Microsoft Visual Studio
  • Web Based Technology – PHP/HTML5/CSS/JavaScript/jQuery



  • Northern Sydney Institute – IT Programming – Certificate IV (ICA40511) – Analyse software requirements, design a database, Java, XML, c# with .Net, Apply skills in object-oriented design
  • Northern Sydney Institute – IT Web Design and Development – Certificate IV (ICA40311) – Web Design and layout, Web programming, Content Management Systems


Westpac Banking Corporation                                      Dec 2008 – Dec 2012

Application Development and Support Analyst for Internet Online Banking Service Delivery and other internal / External Web applications

Responsibilities: (Level 2 & 3 Support and Change on Westpac Websites and Online Banking with a 24×7 on-call support)

  • Working with various project teams according to their system and technical requirements – Including BT
  • Delivered a new BT Super BTI delivery project successfully without any issue. (IT Manager congratulated on a good feedback from stakeholders involved this project.)
  • Managed Application servers, with monitoring and trouble-shooting
  • Deep Analysis into server issues and fix
  • Preventing from issues and established early warning system if server not healthy
  • Installed applications and implemented configurations at application servers without outage.
  • 1st and 24×7 On-Call requirements and response as primary point of contact, Post Implementation Verification duty performed
  • Supported, maintained and release the Website Online Banking Application at IBM WebSphere with Deployment manager.


AAPT / PowerTel Limited                                            Apr 2005Dec 2008

Senior DBA & Analyst Programmer for Service Provisioning and other web applications

Responsibilities: (VBA, MS Access, SQL Server, Oracle, PHP, and Java)

  • Involved for transition of entire software system from previous RequestDSL (Melbourne) to PowerTel (Sydney) – It was successfully implemented into Sydney IT system.
  • Support various applications and database (DBA & development)
  • Created SQL Server stored procedures (100s)
  • Develop on-going projects on Service Provisioning System (inc. VBA/MS Access/Perl Script/SQL Server) using forms/modules/classes/reports
  • Order Management project developed in Java/JSP/Oracle


MLC Limited (NAB)                                                        Mar 2004 – Mar 2005

Superannuation Fund / Wealth Management

Contractor for MasterKey Investment Service Project

Responsibilities: (VBA, MS Access and Oracle, using PL/SQL)

  • Configure the auto robot tasks to invoke above the workflow related tasks.
  • Configure the exception (error) tasks to create an event notification
  • Support for system and integration test for Workflow of MKIS project


  • Delivered 61 new workflow tasks to manage their workflow for the new MasterKey Investment Service product


IBM GSA                                                                           Jul 1999 – Oct 2003

Outsourcing by Telstra, MLC(NAB) and Reach.

Analyst Programmer in Application Management Services

Responsibilities: (Oracle using PL/SQL, HTML, Java, IBM WebSphere, VBA, MS Access, SQL Svr)

  • Developing, supporting and implementing for various applications including BigPond Wholesale Management Billing System
  • Major client liaisons were – Telstra, MLC(NAB), Reach and IBM Australia
  • Create master test plan and test cases with full lifecycle testing


  • Successfully converted to Multi users for Telstra Internet Access System (TIAS – Telstra’s billing system) for BigPond Wholesale Management Billing System

Projects involved in: Developed the multi-user system for Oracle for Telstra Internet Access System (TIAS – Telstra’s billing system) for BigPond Direct and customer care application, using MS Access, VBA, Oracle, ODBC, and Unix

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